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Warranty

This Agreement was last modified on 18 November 2020.

Gadgetplus Ireland – EBikes & EScooters After-sales Term

NOTE: ALL WARRANTY SCOPE IS NOT COVERED UNDER ACCIDENTAL DAMAGE.If the product has quality problems after 2 days of collection or delivery, please contact us on phone number +353 85 767 9842 for help or to notify us immediately. In case of any unusual error please record a video with audio explaining the fault. We will help contact the manufacturer.
Product TypeAccessoriesWarranty TimeGuarantee Description
Electronic AccessoriesBattery6 MonthsThe battery can be replaced while there is more than 50% attenuation. (It is not applicable for any accidental or water damage)
Controller6 MonthsReplaced only in Dysfunction condition (It is not applicable for any accidental or water damage)
Motor6 MonthsReplaced only in Dysfunction condition (It is not applicable for any accidental or water damage)
Charger3 MonthsReplaced only in Dysfunction condition (It is not applicable for any accidental or water damage)
AFTER-SALES PROBLEM DESCRIPTION
7-DAY RETURN POLICY7-days Return Policy does not apply to this item.
RETURN POLICYIn case there’ll be main functional issues for the purchased item, it can be covered under the online immediate customer support via WhatsApp +353 85 767 9842 (Sam).
Must contact us that verifying all the required information.
Customers are required to clearly indicate quality problems with pictures or videos.

WARRANTY OF MANUFACTURER

HUMAN FACTORSProduct collision, unauthorized modification, electronic device water ingress, overloaded use, commercial leasing, etc., are deemed to be damaged by human factors and is not covered by the warranty.
PRODUCT SPECIFICATION UPDATESSome Ebike & Escooter products will be continuously updated and while it updates without affecting the main function:
Due to product upgrades, parameter changes will no longer be notified to customers.
UNAUTHORIZED DISASSEMBLYDisassembly of batteries, controllers, motors, etc. is prohibited, and private disassembly and modification will not be guaranteed.
Special circumstances require the manufacturer’s consent.
REPAIRED OR REPLACED PRODUCT’S WARRANTY PERIODRepaired or replaced products are warrantied for 1 month from the date of repair or replacement, or for the remainder of the original product’s warranty period, whichever is longer. If the initial warranty period of repaired or replaced products is less than one year, will be counted as 30 days.
REPAIR WARRANTYThe Gadgetplus Ireland may use rebuilt, reconditioned, or new parts and components when repairing any product. Alternatively, we may replace the defective product entirely with a rebuilt or reconditioned product.
If the item is not under warranty, Gadgetplus Ireland can also provide a paid repair service for the customer. The customer is liable for shipping the item at his own expense.
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